Request Intake
Guided intake, document capture, and organized routing from the start.
NOVACORE ROI COMPLETE
Complete ROI Operations. Real Results.
We manage your release of information operation so you can reduce backlogs, increase compliance and deliver a better experience to requestors, patients and your internal teams.
01People
02Process
03Technology
04Results
THE COMPLETE WORKFLOW
End-to-End ROI. Done Right.
One connected operation from the first request through secure delivery and invoicing.
Processing
Structured work queues and specialist workflows keep requests moving.
Quality Assurance
Automated and human checkpoints support accurate, complete releases.
Delivery
Secure fulfillment with clear status visibility for authorized recipients.
Invoicing
Connected billing workflows reduce handoffs and improve accountability.
OPERATIONAL COMMAND
Real-Time Visibility. Greater Control.
Give leaders a clear view of request status, workload, productivity, reporting, and audit-ready documentation without chasing separate systems.
✓ Reduce Backlogs✓ Improve Requestor Experience✓ Stay Compliant✓ Gain Operational Insights
ROI OperationsLive overview
ACTIVE487
COMPLETED654
TAT2.4d
Request trackingOn schedule
BUILT FOR HEALTHCARE INFORMATION OPERATIONS
Built for a Wide Range of Organizations
▦Hospitals & Health Systems
◆Health Plans & Payers
⚖Attorneys & Law Firms
✚Physician Practices & Specialty Groups
▥Government & Public Sector
BUILD YOUR NOVACORE SOLUTION
One Platform. Built Around Your Operation.
Use ROI Complete by itself or combine it with NovaCore Access, Retrieve, Audit, Command, and a customized 360° HIM Power Suite configuration. Your solution is designed around your workflow—not a rigid tier.
“NovaCore was designed around one principle: when technology and experienced HIM professionals work together, healthcare information moves better.”
Expert-led operationsTechnology-enabled · Audit-ready · Built around your workflow
A HEALTHIER WAY FORWARD