MEDICAL RECORDS REQUEST CENTER

Your health information deserves a protected path.

Submit, track, and manage medical records requests — securely, accurately, and with confidence.

◇Secure& Compliant

◎Accurate& Reliable

ϟFastTurnaround

◉PeopleFocused

◉IdentityConfirm who is submitting the request.

⚖AuthorityReview the right to request or receive records.

▤Patient MatchMatch patient and facility details to the request.

☷ScopeConfirm record types and dates of service.

✓ReleaseValidate documents and delivery details.

Track Your Request

Open the secure tracker to enter your tracking information and check your request status.

⌕ Track My Request

Need Help?

Our support team is here to help you every step of the way.

Contact Support

NovaCore Request Center

Submit a new records request, generate an authorization if needed, or track an existing request.

Bulk / Audit Batch

1Submit

2Review

3QA

4Invoice

5Release

Requester Information

* Required fields

Requester Type Request Type

Patient & Facility Information

Facility Name Facility AddressFacility State

Patient First Name Patient Last Name Patient Date of Birth

Patient Address OptionalPatient Phone Optional

Date Range / DOS

Enter both dates or choose a preset range.

From Date

To Date

Or Select Preset Range

Records Requested

Select all record types needed. Use additional notes for anything not listed.

All Medical RecordsProgress NotesLabsPathology ReportsImaging ReportsRadiology ImagesBilling / Itemized BillsDischarge SummaryOperative ReportsConsultation ReportsMedication ListDemographicsVaccination RecordsEKG / Cardiology ReportsSleep Study ReportsTherapy / Rehab NotesReferral / OrdersHistory & PhysicalEmergency Department RecordsOther

Additional documents or notes

Delivery / Release Method

Release Records ToRecipient NameOrganization / Facility

Delivery Method

Send a secure download link.

Delivery Email

Secure link delivery uses the delivery email.

The secure download link will be sent to the delivery email entered above.

Authorization / Request Letter

I already have a request letter, authorization, subpoena, court order, audit letter, or supporting document to upload/attach.

Upload Request Letter / Authorization / Supporting Document Accepted examples: HIPAA authorization, request letter, subpoena, court order, audit letter, insurance request, or provider request.Choose documentUpload is required when using your own request letter or authorization.

Request can move forward with the requester’s existing supporting document once uploaded.

Additional ID UploadRequired

Please upload the front and back of a valid government-issued photo ID. ID documents are used only for identity verification and request validation.

Front of ID Take a clear photo or choose the front side from your device.Add front IDFront ID is required.

Back of ID Take a clear photo or choose the back side from your device.Add back IDBack ID is required.

Secure handling notice

ID files are submitted securely and should only be used to verify the requester’s identity.

iBefore you submitHave the patient details, requested date range, and supporting authorization or legal documentation ready when applicable.

1

Enter Request Details

Provide patient, requester, facility, and records information.

2

Add Documentation

Upload or generate the documents required for the request.

3

Review & Submit

Confirm your information before securely sending the request.

✓

Track Progress

Use your NovaCore tracking number to follow the request.

✓Your Information is SecureNovaCore uses secure, controlled workflows to protect request information and records throughout processing and delivery.SECURE REQUEST CENTER