REQUEST JOURNEY

Track a Request

Check the status of your medical records request in real time.

◉IdentityConfirm who is submitting the request.

⚖AuthorityReview the right to request or receive records.

▤Patient MatchMatch patient and facility details to the request.

☷ScopeConfirm record types and dates of service.

✓ReleaseValidate documents and delivery details.

NovaCore Request Center

Submit a new records request, generate an authorization if needed, or track an existing request.

Bulk / Audit Batch

1Submit

2Review

3QA

4Invoice

5Release

Tracking number

Verification code Both numbers are in your confirmation. Keep the verification code private.

iSecure status trackingSearch below to view the verified workflow stage, invoice status, and records access when available.

✓Your Information is SecureNovaCore uses secure, controlled workflows to protect request information and records throughout processing and delivery.SECURE REQUEST CENTER

Track a Request

Track an Existing Request